How do I know my correct spoke guard size?
To find your spoke guard size, use a measuring tape to measure the diameter of the area inside the hand rim — straight across the centre of the wheel. (See the diagrams below for reference.)



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How do I attach the spoke guards?
Each set comes with simple Velcro straps that wrap securely around your wheel spokes. They’re quick to attach and remove, and no tools are needed.

Are the spoke guards weatherproof?
They’re water‑resistant and totally fine in the rain. We just recommend avoiding long periods in direct sun and not storing them outside in the weather.

How do I clean them?
A quick wipe with a damp cloth is all they need. No special cleaners required.

Do Wheelie Bright spoke guards fit all wheelchairs?
Our spoke guards are designed to fit most manual wheelchairs, including paediatric and adult sizes. They attach securely to standard spoke layouts using adjustable Velcro straps.
They may not be suitable for some power chairs, especially models with solid wheels or unusual spoke configurations.
If you're unsure whether they'll fit your chair, it's always best to contact us before ordering. Just send a photo of your wheel and any measurements you have to hello@wheeliebright.com.au, and we’ll guide you through the best option.

Custom Designs
Do you make custom designs?
Yes — we love bringing your ideas to life. If you have a concept, theme, or artwork in mind, we can work with you to create a custom spoke guard design that feels perfectly “you”.
Custom orders are made just for you and are final sale.

Can I use AI to help create my custom design?
Absolutely — AI tools can be a great way to turn your idea into a starting point. Once you have a design you love, send it through and we’ll take care of the rest.
Just make sure the artwork is original and doesn’t include copyrighted characters, logos, or images unless you own the rights.

What counts as a copyrighted design?
Copyright covers things like characters, logos, brand names, sports teams, movies, TV shows, and artwork created by someone else.
This means we can’t recreate designs featuring:
•     Disney, Marvel, Bluey, Pokémon, etc.
•     Sports team logos
•     Brand logos
•     Artwork or illustrations you don’t own
•     Images found on Google or social media
If you’re unsure, just ask — we’re always happy to help.

Can you help me turn my idea into something original?
Yes — we love working with your ideas, themes, colours, and concepts to create something unique and personal. If you have a vision, we can help shape it into something truly yours.

Image Requirements for Custom Orders
What quality does my custom design image need to be?
To make sure your spoke guards print beautifully, all custom design images must be sent in high‑quality format:
•     At least 4500 × 4500 pixels
•     PDF file
•     Clear and sharp (no blurriness)
•     No screenshots, as they usually print blurry
•     Original artwork only (no copyrighted images unless you own the rights)
If you’re unsure whether your image is high enough quality, email it to us at hello@wheeliebright.com.au and we’ll check it for you.

Tips for Creating a Great Custom Design
•     Use a high‑resolution image (4500 × 4500 pixels or more)
•     Bold colours and clean lines print best
•     If using AI, export in the highest quality
•     Zoom in — if it looks blurry on your screen, it will print blurry too
•     We’re always happy to check your image before printing

Orders, Delivery & Returns
What if my order arrives damaged?
If anything arrives damaged or not quite right, email us at hello@wheeliebright.com.au within 7 days and we’ll sort it out quickly.

Do you accept change‑of‑mind returns?
No, we don’t offer change‑of‑mind returns. We do accept returns or exchanges within 7 days for unused, undamaged items (excluding custom orders).

How long will my order take to arrive?
All Wheelie Bright products are made to order, so production and delivery times can vary depending on workload and location.
We’ll keep you updated throughout the process.
If you need your order by a specific date, feel free to contact us before ordering — we’ll do our best to help.

Do you ship internationally?
No — we have just started our small family business and so we have decided to just begin slowly within Australia. But we hope to start shipping internationally soon. So please come back later and check this space.